Wednesday, April 18, 2012

Case Study


                                                         CHAPTER 1
Vignette :

Dubious Methods Used to Investigate Leaks by Hewlett-Packard Board Members

1.) Which issue is more disconcerting-the fact that a board member leaked confidential information about the firm or the tactics used to investigate the leak? Defend your position.
ans:
·         The fact that a board member leak confidential information about the firm, that confidential information in public which is one article appeared on the technology web site CNET is more disconcerting  because the effect of this is, it could have a significant impact on the competitiveness of the company and impact of its clients.

  2.) Can the use of pretexting to gain information ever be justified? Is it considered legal under any circumstances?
   
     ans:
      
·        No, because pretexting is the use of false pretenses or to gain access to the telephone  records of HP directors, certain employees, and nine journalists. 
      For me it is illegal, because that is against the law. getting an access to others without any permission and on that  case you will be charged for it

      
     
    Case Study 3 

   Is There a Place for Ethics in IT? 

 1.)  Discuss how a CIO might handle Schrage’s scenarios using the suggested process for ethical decision making presented in this chapter. 


      ans:
     
     the CIO could handle it through applying the ethical attitude step-by-step or little-by-little. because through that simple procedure from time to time it will be a habit, and it can give harmonious relationship to all the people behind the business.


   2.)  Discuss the possible short – term losses and long – term gains in implementing ethical solutions for each of Schrage’s scenarios. 


     ans:
     
    The possible short term losses in implementing ethical solutions are that you might loss some employees and opportunity to get more clients in your company, then the long term gains in implementing ethical solutions are the trust from your clients, the loyalty of your employee and most of all the respect to each other. 


   3.)   Must businesses choose between good ethics and financial benefits?  Explain your    answer using Schrage’s scenarios as examples. 


     ans:
     
     No, no need for the business to choose between the two because those things are very essentials not only for the employees but also to the employer and to the business flow, like for example on the suggestion about the scenario that  the company could try to maintain loyalty by offering incentives for those who stayed or by providing job-placement services to departing employees.

     
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                                                      Chapter 2

 Vignette :

  IT Technicians Fired After Reporting Child Porn
                                                    
  1.) What message is sent to IT workers by the actions of New York Law School and Collegis even if unrelated job-performance issues justified their actions in firing Gross and Perry?

ans:


·    
     The message sent to IT workers by the actions of New York Law School and Collegis  is they were placed on probation first after they reported finding the photos of Mr. Samuels. 
     Gross rated him as “fully competent plus” and Perry rated her work as “excellence”, so  there was no reason to fired them. maybe the school will fire them because of the child porn issue of Mr. Samuels because this issue will affect the reputation of New York Law School.


  2.) Since this incident, a number of states have enacted laws that require workers to report immediately any child pornography found while servicing equipment. Most of the laws state that a worker who reports such a discovery is immune from any criminal, civil, or administrative liability. Failure to report the discovery can result in a fine, imprisonment , or both. Do you think such laws will encourage reporting? Why or why not?

ans:

     
     No? ,i don't think so if it will work, because how would the authority know that, that kind of porn incident was not able to be reported? what if the witness will just remain silent!? would they still know?..so it means that kind of law is not encouraging.

    
     
    Case Study 3

 
    When Certification Is Justified
 
 
  1.) How can organizations and vendors change their certifications programs to test for  skills as well as core knowledge? What issues might this introduce?


    ans:
     
     The organizations and vendors can change their certification programs to test for skills as well as core knowledge is to take the CISSP examination, like so many other IT certifications it is a multiple choice. Most of exams are presented in a multiple choice format. Employers and IT workers alike have begun to recognize limitations of these types of examinations. They want to ensure that examinees not only have core knowledge but also know how to use that knowledge- and a multiple choice exam, even six-hours, 250 questions exam like the CISSP.

   2.) What are the primary arguments against certification, and how can certifying bodies change their programs to overcome these shortcomings?


    ans:
     
     The primary arguments against certification that testable IT knowledge does not necessarily translate into IT quality work. Respondents explained that hardworking IT workers focus on skills and knowledge that are related to their current projects and they do not have time for certifications that will quickly become obsolete. A worker needs good communications and problem-solving skills as well as perseverance to get the job done well.


   3. ) What are the benefits of certification? How might certification programs need to change in the future to better serve the needs of the IT community?


    ans:
     
     The benefits of certification is indicates that a professional possesses a particular set of skill, knowledge, or abilities in the opinion of the certifying organization. Unlike licensing, which applies on to people and is required by law, certification can also apply to products and is generally voluntary. Certification programs might need to change in the future to better serve the needs of IT community .